# Réponse finale obtenue du bot:
response = « Subject: Unacceptable Delay in the Delivery of Essential Parts for Your Boat Repair Shop
Dear [Mécanicien/Mécanicienne’s Name],
I am writing to express my extreme disappointment and frustration with the delay in the delivery of the essential parts we ordered from your company, [Company Name], for our boat repair shop. As you are aware, we have been relying on your services for a long time, but this latest experience has left us feeling disrespected and unvalued.
The package was supposed to be delivered on [Expected Delivery Date], but it is now [Current Date] and there is no sign of it. We have tried contacting your customer service multiple times, only to be met with excuses and promises that were not kept. It’s unacceptable for a company like yours to fail to deliver on its commitments, especially when it comes to crucial parts that are essential for our business.
As a result of this delay, we are facing significant losses and delays in completing projects. Our customers are becoming restless and unhappy, and our reputation is at risk. I expect a higher level of service from your company, particularly considering the long-standing relationship we have had with you.
I demand that you take immediate action to rectify this situation and deliver the parts as soon as possible. We need them to complete the projects that are pending, and any further delay will result in serious consequences for both our businesses.
Furthermore, I expect a full explanation of what went wrong, and assurances that it won’t happen again in the future. If we don’t see significant improvements in your delivery times and communication, we will be forced to take our business elsewhere.
I hope you understand the gravity of this situation and take immediate action to resolve it. We are eager to continue working with your company, but only if you can provide the level of service that is expected from a reputable organization like yours.
Sincerely,
[Your Name]
Mécanicien/Mécanicienne de bâteaux
[Company Name] »