# Réponse finale obtenue du bot:
response = « Subject: Concerns regarding the delivery of our recent shipment
Dear [Name],
I am writing to express my disappointment and frustration with the poor handling of our latest shipment. As an agricultural professional, I rely on timely and reliable deliveries of essential materials to ensure the success of my farm.
Unfortunately, the package we received yesterday was severely damaged during transit, rendering most of its contents unusable. The lack of communication from your team about the status of our shipment only added to our frustration and inconvenience.
As a result, we are facing significant delays in our planting schedule and have had to divert resources to address this issue. I understand that mistakes can happen, but as a valued customer, I expect a higher level of service from your company.
I would appreciate it if you could look into this matter urgently and provide a solution to rectify the situation. Specifically, we require:
1. A full investigation into what caused the damage to our shipment
2. Compensation for the losses we have incurred as a result of the damaged goods
3. Confirmation that measures will be taken to prevent similar incidents in the future
I would like to schedule a call with your team to discuss this matter further and work towards finding a resolution. Please let me know a convenient time and date.
Thank you for your attention to this matter. I look forward to hearing from you soon.
Best regards,
[Your Name]
Agricultrice/Farmer »