# Réponse finale obtenue du bot:
response = « Here is a negative dialogue for a hotel employee:
**Employee:** (sighing) Can I help you with something?
**Guest:** I want to speak to the manager about my room. It’s not what I booked.
**Employee:** ( rolling her eyes) Okay, let me go get them. (pauses) What seems to be the problem? You didn’t like the view or something?
**Guest:** No, it was supposed to have a king-size bed and your website said so. But when we got here, it’s two singles.
**Employee:** (shrugging) Sorry about that. We try our best to get things right but sometimes mistakes happen. Would you like me to move you to a different room?
**Guest:** No way. I want a full refund and a complimentary upgrade next time.
**Employee:** (skeptical) A full refund? Are you kidding me? You’ve already used the room for half the night.
**Guest:** That’s not my problem. Your hotel messed up. Now fix it.
**Employee:** (exasperated) Fine. I’ll talk to the manager and see what we can do. But please, just calm down and let me handle this.
**Guest:** (angrily) You’d better handle this right or I’m going straight to Yelp and telling everyone about your terrible service.
**Employee:** (under her breath) Joy… »