# Réponse finale obtenue du bot:
response = « Here is an example of a professional email with a negative tone regarding tracking information for a shipment:
Subject: Concerns with Shipment Tracking – Order [Order Number]
Dear [Recipient],
I am writing to express my disappointment and frustration with the lack of updates provided by your team regarding the status of my recent order. Despite multiple attempts to track the progress of my package, I have been unable to receive any reliable information about its whereabouts.
As a valued customer, I expect a higher level of service from your company, particularly when it comes to tracking and communication. Unfortunately, the experience I’ve had so far has fallen short of my expectations. The constant delays and lack of transparency are not only inconvenient but also concerning.
I would appreciate it if you could look into this matter urgently and provide me with a clear explanation for the delay. I would like to know what steps your team is taking to rectify the situation and ensure that my package arrives safely and on time.
If there is any additional information or documentation required from my end, please do not hesitate to ask. However, I expect a more proactive approach from your team in keeping me informed about the status of my order.
I hope we can resolve this matter amicably and quickly. Please respond at your earliest convenience with an update on the status of my shipment.
Sincerely,
[Your Name] »